PRIVACY POLICY
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Privacy Policy
Last updated: 25 August 2026
The Black Sheep Business Support Co. is operated by Katherine Macleod. For UK data protection purposes, Black Sheep may act as a data controller for information it collects for its own business purposes and as a data processor when processing personal data on a client's documented instructions.
Who we are
The Black Sheep Business Support Co. (Black Sheep Business Support)
Owner: Katherine Macleod
Email: katherine@blacksheepbusinesssupport.co.uk
Website: www.blacksheepbusinesssupport.co.uk
Information we collect
Names, job titles, business names and contact details.
Information contained in enquiries, proposals, quotations and correspondence.
Client, supplier and prospect information needed to manage business relationships.
Invoice, payment and accounting information.
Where instructed by a client, HR, payroll, recruitment and administrative information relating to employees, workers, candidates, contractors or other individuals.
Website and technical information, including cookie and analytics information where applicable.
How we use information
To respond to enquiries and provide quotations.
To provide and administer agreed services.
To communicate with clients and manage commercial relationships.
To issue invoices, receive payments and maintain financial records.
To provide HR, payroll, recruitment and business support services.
To manage our website, security and IT systems.
To meet legal and regulatory obligations.
To develop and improve our services.
To carry out lawful business-to-business marketing and prospecting.
Lawful bases
We rely on contract where processing is necessary to enter into or perform an agreement.
We rely on legal obligation where processing is required by law.
We may rely on legitimate interests for proportionate business administration, client relationship management, security, service development and lawful B2B prospecting, after considering the interests, rights and freedoms of individuals.
We rely on consent where consent is required, including where applicable for non-essential cookies or particular marketing activity.
We will not rely on legitimate interests where another lawful basis is required by law.
HR and special category data
Some client work may involve special category information, such as health or disability information. We will only process such information where it is necessary for the agreed service and the appropriate lawful basis and special category condition exists.
When acting as a processor, Black Sheep will follow the client's documented instructions and will not independently decide the purposes of processing.
Sources of information
We may obtain information directly from individuals, from our clients, from publicly available business sources, from professional networking platforms where lawful, or from service providers and systems used to deliver services.
Sharing information
We may share information with technology, cloud storage, communications, payment, accounting, professional and other service providers where necessary and lawful.
We may also disclose information where required by law, court order or competent authority.
We do not sell personal information.
International transfers
Some suppliers may process data outside the UK. Where this occurs, we will use an appropriate lawful transfer mechanism and safeguards required by UK data protection law.
Retention
We keep personal data only for as long as necessary for the relevant purpose, including contractual, legal, accounting and regulatory requirements.
Client data processed on behalf of a client is retained and deleted in accordance with the client agreement, instructions and applicable law.
Your rights
Individuals may have rights to access, rectify, erase, restrict processing, object to certain processing and, where applicable, receive data in a portable format.
Where processing relies on consent, consent may be withdrawn at any time.
These rights are subject to applicable legal exemptions and limitations.
Complaints
Please contact katherine@blacksheepbusinesssupport.co.uk first so we can investigate and try to resolve the issue.
You may also complain to the Information Commissioner's Office (ICO) at https://ico.org.uk/.
This Privacy Policy should be reviewed whenever the business introduces a new service, supplier, analytics tool, payment provider, marketing method or other material change to its processing.